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Privacy Policy

This Privacy Policy governs the manner in which Shop-Vac Corporation and its affiliates (collectively "we" or "us") collect, use, maintain, and disclose information collected from users ("you") of websites, online applications, or other products and services offered by us that reference this Privacy Policy ("the Site(s)").


We may collect personal identification information from you in a variety of ways, including, but not limited to, when you visit our Site(s), register or create a profile on our Site(s), place an order, fill out a form, respond to a survey, subscribe to a newsletter or participate in other activities, services, features, or resources we make available on our Site(s). You may be asked for, as appropriate, your name, email address, mailing or billing address(es), phone number, credit card information, and information about the products you own or have owned, or are viewing on the Site(s).

We will collect personal identification information from you only if you voluntarily submit such information to us. You may always refuse to supply personal identification information, except that it may prevent you from engaging in certain Site-related activities.


We may collect non-personal identification information about you whenever you interact with our Site(s). Non-personal identification information may include the browser name, the type of computer, and technical information about your connection to our Site(s), such as the operating system, the time and duration of your-connection to the Site(s), location information, the Internet service provider utilized, and other similar information.


Our Site(s) may use "cookies" to enhance your experience. A web browser places cookies on a hard drive for record-keeping purposes and sometimes to track information about the user. You may choose to set your web browser to refuse cookies, or to provide an alert when cookies are being sent. If you disable cookies, your ability to use some parts of the Site(s) may be affected.


Shop-Vac Corporation collects and uses personal information from users of its Site(s) for the following purposes:

  • To improve the Site(s) and more effectively provide customer service and product support;
  • To customize and personalize our users' Site experiences;
  • To understand how our Site users, as a group, use the services and resources provided on our Sites, so that we can improve Site performance or user's experiences;
  • To process user transactions;
  • To service product orders - - we do not share this information with outside parties, except to the extent necessary to provide service to our users;
  • To administer content, promotion, survey, or other features of our Site(s);
  • To send information you have agreed to receive about topics we think will be of interest to you;
  • To share information with third parties that may provide information to you about products and services you might like;
  • If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, etc. - - you may unsubscribe from receiving future emails by utilizing the "unsubscribe" feature.
  • We may also use the information we collect from you in ways described at the point of collection, or otherwise with your consent. We may also share your information with law enforcement when we are required to do so or to protect us, our customers, or our Site users.


We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, and destruction of your personal information, username, password, transaction information, and data stored on our Sites.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. Our Sites are also in compliance with PCI vulnerability standards in order to create a secure environment for Users. Please note that although we take reasonable steps to protect your information, no website, Internet transmission, computer system, or wireless connection is completely secure.

Although it is our hope that you find the display of advertising to you based on your anonymous interests valuable, if you would prefer not to participate in the services offered through these solutions, you can always opt-out of this activity by visiting the Network Advertising Initiative (NAI) website by clicking www.networkadvertising.org/managing/opt_out.asp.


Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.


We have the discretion to update this privacy policy at any time. When we do, we encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.


By using the Sites, you signify your acceptance of this Privacy Policy and the Terms of Use. If you do not agree to this Policy, please do not use our Sites. Your continued use of the Sites following the posting of changes to this policy will be deemed your acceptance of those changes.


If you have any questions about this Privacy Policy, the practices of our Sites, or your dealings with the Sites, please contact us at:


1770 Appleby Line
Burlington, Ontario L7L 5P8
(905) 335-9730