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Customer Service

Looking for an authorized Shop-Vac® service center in your area?

Our service center listing is available in Adobe® Reader® format for download. If you do not have the Adobe® Reader® software installed, you can download it by clicking here.

View our Holiday Schedule

Or contact us by phone or email:

Canada Customer Service
Phone: (905) 335-9730
Web: Submit Support Request. All emails are answered in the order they are received during regular business hours.
Regular Business Hours: Monday - Friday, 8:30 a.m. - 4:30 p.m. (Eastern Standard Time)

Place your orders soon and allow for 10 to 14 day for shipping to ensure your gifts arrive by December 24, 2017. Holidays, weather and other seasonal conditions beyond Shop-Vac's control may delay your package’s delivery.

We will be closed from December 21st through January 1st to celebrate the holidays with our families.  Any orders placed during that time, will have a delay in shipping. Normal shipping will resume on January 2th. Happy Holidays!

Visiting us from outside Canada? Check our International Services page for assistance.